Delivery
3–7 Days
Express delivery on qualifying orders
Shipping & Returns
Fast delivery, clear support, and a straightforward return process.
Review how Rocket Crypto handles dispatch, international delivery, order inspection, returns, and warranty support for ASIC mining equipment orders.
3–7 day delivery50+ countries served180-day warranty24/7 support
Coverage
50+ Countries
International shipping support
Warranty
180 Days
Warranty support on qualifying units
Support
24/7
Order and after-sales assistance
How shipping works
A clear path from confirmed order to delivery.
Order confirmation
Once payment is reviewed, we confirm the ordered machine, quantity, destination, and delivery method before dispatch moves forward.
Testing and preparation
Machines are prepared for shipment with the relevant order details, handling checks, and packaging suited to the selected route.
Dispatch and tracking
Tracking details are shared when available. Transit time depends on stock status, shipping lane, customs handling, and final destination.
Arrival support
If a shipment is delayed, incomplete, visibly damaged, or different from the confirmed order, our team will help you review the next step.
Delivery timelines
Delivery times shown on the website, during checkout, or inside a quote are estimates. Actual arrival time can vary due to stock source, customs checks, airline or courier schedules, peak seasons, weather, and local last-mile conditions.
Shipping destinations
Rocket Crypto supports delivery to more than 50 countries. If your location has special import procedures, power standards, or documentation requirements, contact our team before placing a larger order so we can guide you clearly.
Inspection on arrival
Inspect the outer carton and the equipment promptly after delivery. If there is visible damage, missing accessories, or an issue with the model received, keep the packaging, photograph the shipment, note the serial number, and contact support right away.
Returns and cancellations
If you need to cancel or request a return, notify Rocket Crypto as early as possible. Approval depends on order stage, product condition, whether the unit was specially sourced, and whether dispatch or hosting allocation has already begun.
Return approval process
Do not send equipment back without written return approval. Once a return is approved, you will receive the correct return address and packaging instructions. Restocking, handling, or return freight charges may apply depending on the case.
Warranty and technical issues
For suspected faults, delivery damage, or missing items, contact support with your order number, serial number, clear photos, and a summary of the issue. We will review the appropriate warranty, inspection, repair, replacement, or claim path.
Hosted machines
Machines purchased for hosting may follow a different cancellation, transfer, deployment, and removal process because power capacity, rack space, and setup resources may already be committed. Your hosting quote or service agreement will outline the applicable terms.
Support channels
For shipping and return support, contact support@rocketcryptoltd.com or open a support request through your client area so our team can review your order quickly.
Need delivery guidance before you order?
Use the delivery calculator for a quick estimate or open a support request if you want help with shipping route, destination guidance, or a return request.